Refund disbursements are made payable to the student, not the parent. If there is a Payment Plan contract setup on the account, any credit balance will not be refunded until the contract is paid in full. At that time, a refund disbursement will be made payable to the Payment Plan contract holder. If you do not wish to wait until the end of the Payment Plan contract for a refund, please contact Payment Plan (877) 821-0625 to lower the contract amount.
Title IV funds are federally regulated and prevent Washington University from automatically deducting any fees, other than tuition, health insurance, room and board charges, from your federal loan check without your prior written consent. If you want the University to deduct any prior balances or miscellaneous charges posted to your student account before your refund is calculated, you must sign a Title IV Authorization Form.
- Direct Deposit: Direct Deposit refunding is the most effective method to receive funds. Washington University will attempt to disburse funds to the refund enabled bank account on your WebSTAC profile. If you have not added a bank account to your WebSTAC profile, and enabled it for refund disbursement, then a paper check will be issued instead. To learn how to set up a bank account for direct deposit click here.
- Paper Check: Check disbursements are issued in cases where Direct Deposit information is not on file for a student. An email will be sent to the student to tell him/her a refund check is ready for pick-up at a designated location. If the check is not picked up after two weeks it will be mailed to the student's home address for undergraduate students and the local address for graduate students.
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